Conflict is part of life so people should learn to accept it and learn how to prevent and resolve it, said Dr. Jerry Jurisprudencia, faculty member of Miriam College Department of Psychology, the most suitable speaker for the topic.
A person should not make conflict as personal, Dr. Jurisprudencia said. “What one needs to do is learn to deal with the conflict itself, not the person since this occurs due to a particular issue, not because of a person.”
He said that conflict has both benefits and disadvantages. The benefits include learning flexibility and the ability to listen, it opens one to new ideas, as well as develop communication skills. However, it could have negative impact on relationships and result in decreased productivity, low morale and the feelings of apathy and abandonment.
Unresolved conflicts can lead to strained relations at home and broken friendships, hours of detention, and even violence.
So how should conflict be resolved? First of all, one has to be respectful and be willing to listen to the other person. Secondly, learn to negotiate a Win-Win situation, like focusing on “What is right” rather than on “Who is right”. Thirdly, learn to say, Ï am sorry.
Dr. Jurisprudencia cautioned the audience from being violent and abusive, verbally and physically, to prevent conflict in the community.
Parents should raise their children to respect others while supporting the creation of safe spaces at home, in schools and barangays, he added. “Empathy starts at home.”
c/o WanderLanes Travel
Ginza Place
old Banilad Road, Banilad
Cebu City 6000, Philippines
Copyright © 2012. Zonta International Cebu II - Cebu City, Philippines